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Community Guidelines

Noor maintains a presence on Facebook, Twitter, LinkedIn and YouTube. Unless noted, the terms of use are applicable across all social community sites as follows:

Welcome to Noor Investment Group (Noor) – a new generation Sharia-compliant financial institution. Noor is a well-recognized financial icon in the UAE and the Islamic banking industry. Built on the core principles of innovation, determination, integrity and responsibility, Noor strives to be a forward-thinking, innovative leader in the field of finance. Respect the Noor Community We are a clear and open organization and our social media sites reflect these values. Noor maintains a presence on Facebook, Twitter, LinkedIn and YouTube. We strive to maintain a community across all our sites where everyone feels safe to participate, as such we ask you to follow a few simple guidelines:

  • Keep your comments constructive and relevant to the topic at hand.
  • Do not share personal or confidential information about yourself or others. Always protect yourself.
  • You don’t like spam and unwanted solicitations. Nor do we.
  • Respect other points of view. No personal attacks whatsoever.
  • We do not tolerate obscene, profane, offensive, abusive, defamatory or harmful language.
  • Do not engage in any predatory behavior, threats, intimidation, revealing other people’s personal information, and inciting others to commit violent acts.
  • Respect copyrights and all the laws of the UAE


We Enforce Our Guidelines

All our social sites are moderated by Noor Community Managers. The moderators are here to support you and to enforce these guidelines:

  • All comments and posts are reviewed to ensure compliance with these guidelines.
  • We reserve the right to delete comments and posts that we deem are abusive, inflammatory or otherwise inappropriate to our Sharia values.
  • We may report to the proper authorities any content that we deem condones violence to others or is criminal in nature.
  • We also reserve the right to block or ban any user in violation of our policies from our social media sites without prior notice or consent.
 

We are at your service

Our moderators are trained, customer service representatives and are ready assist you directly with all your enquiries and service requests. Do note that our social media sites currently have limited hours of coverage from Sunday to Thursday from 8am to 4pm. For any customer support needs outside these times, please call 800 NOOR for assistance.

 

We want to keep you safe

Always protect your personal identity and information. When participating on Noor’s social media sites, you are subject to Noor’s privacy policy as well as the appropriate Terms of Service and privacy policies of Facebook, Twitter, LinkedIn and YouTube. Be aware that your posted content may be viewed publically and instantly. For your protection, if you post information that includes personally identifiable information, your content may be deleted for your own security, however, the inclusion of such confidential information is at your own risk and responsibility.

 

We are neutral

Noor may occasionally share links to 3rd party sites as part of our public relations and marketing efforts. These actions do not in any way constitute an official endorsement of any individual, site or company associated with the 3rd party links.

 

We want you to engage

Now that the rules are clear, do have a good time with our sites. We want a vibrant and engaging community for all to participate in and we thank you for reading and following the rules.

NOOR Community Guidelines